Customer Service (Telesale)

Job Description:

• Receive data, take care of customers, answer customer questions via phone, zalo...
• Resale advice based on received data, high customer purchase rate.
• Understand the Company's products to advise and introduce other products in the Company's ecosystem to customers. To achieve the set KPIs/targets.
• Provide full product information to customers, introduce promotions and new products to customers.
• Care for, maintain and develop customer relationships, pursue potential customers.
• Coordinate with relevant departments to best serve customers.
• Report work to superiors as required. Other tasks as assigned by management.

Request:

• Female 20-28 years old
• Good attitude 
• Priority is given to those with knowledge about skin. Intermediate Pharmacy
• Flexible, subtle, eloquent communication. Clear, easy-to-hear voice
• Have flexible problem solving and situation handling skills
• Have at least 6 months of experience in Sales, Telesale or Customer Service in the field of sales, cosmetics, FUNCTIONAL FOOD.
• Be proactive in work, have a progressive spirit. Be responsible for your work. 
• Know how to use basic office applications (Word, Excel, Google Drive...)

Benefits:

• Salary and bonus based on ability, including fixed salary + commission + work performance (Total income 8-15 million)
• The company supports lunch and parking. 
• Welfare regimes according to company regulations: 13th month salary, birthday,...
• Young, dynamic environment.
• Participate in travel and team-building activities organized by the company.
• The company provides working equipment: computers, phones.

Working time:

• Working time: Monday – Saturday (from 08:00 to 17:30). 2 Saturdays off per month.
• Working location: 255 Binh Loi, Ward 13, Binh Thanh District

Contact information:

• Email: tuyenthong.sata@gmail.com